Set out below are our general terms and conditions relating to the following:
1. Your use of this website and its contents.
2. Your use of any information we give you via telephone, text messages, emails, online chat box, blogs and social media pages.
3. Any goods or services supplied by us.
4. Any goods or services supplied by a third party via a link or referral from our website or social media pages.
If you do not agree to be bound by these Terms and conditions, you should please discontinue the use of this website and exit immediately.
DEFINITIONS AND INTERPRETATION
In this Agreement the following terms shall have the following meanings:
Means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site, product pages, our blogs and our social media pages.
GENERAL TERMS AND CONDITIONS:
Means these terms and conditions.
SPECIFIC TERMS AND CONDITIONS:
Means the terms and conditions applying to particular products and services provided by us. Specific terms and conditions take priority over our General Terms and Conditions in the event of any conflict.
Means collectively any online facilities, tools, services or information that Rockedge Ventures Limited makes available through the Web Site, product pages, blogs and social media pages either now or in the future.
Means any online communications infrastructure that Rockedge Ventures Limited makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links.
Means any third party that accesses the Web Site, product, blog and social media pages and is not employed by Rockedge Ventures Limited and acting in the course of their employment.
Means the website that you are currently using (https://www.rockedge.biz), https://www.rockedgespices.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
Means an individual, legal person (corporate, partnership or otherwise), group of people to whom we supply goods and services either ongoing or on a “once only” basis.
Consumer shall have the meaning given in section 12 of the Unfair contract Terms Act 1977.
WE, US, OUR AND OURSELVES:
Refers to Rockedge Ventures Limited.
DATA PROTECTION LEGISLATION MEANS:
(1) Unless the General Data Protection Regulation (GDPR) is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then
(2) any successor legislation to the GDPR or the Data Protection Act 1998.
The copyright in all content included on the Web Site, our product pages, blogs and social media pages unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Rockedge Ventures Limited, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content at this website in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any content of this website except for your own personal, non-commercial use.
Any other use of content at our website requires the prior written permission of Rockedge Ventures Limited.
You agree to use our website or its features only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of website features and offerings. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal decent flow of dialogue within Rockedge Ventures website community.
CONFIDENTIALITY/SHARING OF INFORMATION
Rockedge Ventures Limited is registered with the UK Information Commissioner’s Office (ICO). Hence, we comply with the General Data Protection Regulation (GDPR) and will ensure client personal data confidentiality is/are upheld. Your personal data will not be divulged to any third party, other than if legally required to do so to the appropriate authorities.
Rockedge Ventures Limited does not sell, lease, or rent your personally identifiable information such as your name, address, and/or email address. We will only release information that is appropriate to comply with law, or protect the rights, property, or safety of Rockedge Ventures Limited, our users, or others.
PRODUCTS WE DISPLAY FOR SALE
Product and pack photos/images may in some circumstances differ slightly from actual. Also, devices may display colours with variations. We apply due diligence as much as is reasonably practicable to ensure that images of items for sale and their packs give prospective buyers a clear representation of what is being sold.
Please note that products you buy from us are intended only for lawful use and not to be used in breach of any health or safety statute or warning given in relation to them; and that you will not supply products bought from us to any third party for unlawful use.
By buying from us, you indemnify us from all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by us arising out of or in connection with any breach of the warranty contained herewith.
BUYING FROM US
You are deemed to have entered a transaction agreement or contract with us, when your placed order is acknowledged via an email from us. Within mainland UK, we will always do the utmost to get your paid for product across to you within the timeframe specified for the delivery.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, Political insurgence, insurrection, uprising, war, riot, civil unrest, acts by civil or military authority, earthquake, flood or any other natural or man-made occurrence outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. In such exceptional circumstances beyond our control, we would notify you and both parties shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contracted.
All major Credit/Debit Cards are acceptable methods of payment. All goods remain the property of Rockedge Ventures Limited until paid for in full.
Refunds for product purchase orders where you change your mind and do not wish to proceed with order.
Minimum 48 hours’ notice of cancellation required up to 14 days after the order has been placed. Notification for instance, in person, via email, and/or telephone, or any other means will be accepted subject to confirmation in writing.
If we have not already processed your order and not dispatched and you have given us notice within 14 working days of the date on which you place your order, you will be entitled to a full refund of your money.
If we have processed your order and dispatched to your address and you have given us notice within 14 working days of the date on which you place your order, you will be entitled to a full refund but bear the cost of postage/courier return to us. Please Note: we reserve the right to levy a £25 charge to cover any subsequent administrative expenses.
Where we unable to deliver your paid for order, we would notify you and issue a refund. For most goods and services bought online you have a legal right to change your mind within 14 days and receive a refund. These rights are under the UK Consumer Contracts Regulations 2013.
TERMINATION OF AGREEMENTS AND REFUNDS POLICY
Both the Client and Us have the right to terminate any Services/Transaction Agreement for any reason, including the ending of services/transactions that are already underway. No refunds shall be offered, where a Service/transaction fulfilment is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.
DELIVERY OUTSIDE THE UK
For deliveries to destinations outside mainland UK, it is the buyer’s responsibility to check if there are any restrictions, tariffs, taxes and import related controls that may affect the delivery of the order. We have no control over these charges, and we cannot predict how much you will pay. It is the buyer’s responsibility to pay for such charges.
If at checkout your delivery destination is not in the list, please contact us at firstname.lastname@example.org or email@example.com for further information, and to check whether we can deliver to you, before placing such product orders with us.
ABOUT INFORMATION POSTED AT OUR WEBSITE
Information posted on this site are for general information only. Your action or decision should therefore not be guided by contents on this site. Please be informed that it is your responsibility to seek professional or specialist advice before taking any action/no action on the basis of the content on our site, and before buying any products on our site.
As a forward-looking business concern, we make reasonable efforts to update the information on our site, clarify herewith, that we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
Sharing of Information
Rockedge.biz does not sell, lease, or rent your personally identifiable information such as your name, address, and/or email address. We will only release information that is appropriate to comply with law, or protect the rights, property, or safety of rockedge.biz, our users, or others.
Posting and Submission Policy
When blog materials you submit are accepted to be posted at rockedge.biz including articles, books, illustrations, audio and video resources, you are agreeing that these will remain available to rockedge.biz and will be available for posting on the rockedge.biz website at our discretion.
That means that we don't have to treat any such accepted submissions as confidential. You can't sue us for using ideas you submit. If we use them, or anything like them, we don't have to pay you or anyone else for them.
We can use them for any purpose we deem appropriate to rockedge.biz, without compensating you or anyone else for them.
This means that you (and not rockedge.biz) have full responsibility for you blog message, including its legality, reliability, appropriateness, originality, and copyright.
Disclaimers and Limitation of Liability
Under no circumstances will the rockedge.biz be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of rockedge.biz regardless of the form of action.
Rockedge.biz does not warrant that functions contained in it's website content will be uninterrupted or error free, that defects will be corrected, or that rockedge.biz or the server that makes it available are free of viruses or bugs.
Rockedge.biz online services made widely available in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. The entire risk as to the quality and performance of the website is with you.
Should the website or resources provided by rockedge.biz (including but not limited to software and electronic downloads) prove defective, you assume the cost of all necessary servicing, repair or correction. In no event, will rockedge.biz be liable to you for damages, including any general, special, incidental or consequential damages arising out of the use or inability to use any resources provided by rockedge.biz or (including but not limited to loss of data or data being rendered inaccurate or losses sustained by you or a third party), even if such holder or other party has been advised of the possibility of such damages.
The above are inexplicably needed to be stated to agree with Legal requirements.
As a law abiding online service, you can expect us to operate at the highest level of integrity. If you have a problem, please let us know and we will attempt to the best of our ability to address it.
Acceptance of This Terms and Conditions
Wishing you a pleasant surfing experience at our website.